How to Contact Your Student Loan Servicer Before Student Loan Payments Are Due

Here’s how to contact your student loan servicer before your student loan payments are due on October 1, 2021.

This is what you need to know.

Student loans

There is a strong indication that your student loan payments will be due again as of October 1, 2021. Now is a good time to reconnect with your student loan servicer. You can find out who the servicer of your student loans is by calling the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243. Here is a list of student loan servicers for federal student loans owned by the US Department of Education:

Student Loan Administrators – Contact Information

Federal loan service (PHEAA): 1-800-699-2908

Granite State – GSMR: 1-888-556-0022

Great lakes: 1-800-236-4300

HESC / Edfinancial: 1-855-337-6884

MOHELA: 1-888-866-4352

Navient: 1-800-722-1300

Nelnet: 1-888-486-4722

OSLA service: 1-866-264-9762

ECSI: 1-866-313-3797

Default Resolution Group (also known as Maximus Federal Services, Inc.): 1-800-621-3115 (TTY: 1-877-825-9923 for people who are deaf or hard of hearing)

If you have private student loans, you can contact your lender for the best contact information for your student loan servicer. Since March 2020, federal student loan payments have been temporarily suspended through the Cares Act, the $ 2.2 trillion stimulus package approved by Congress. In the absence of an extension, the temporary student loan forbearance will expire on September 30, 2021. Before student loan payments resume, the US Department of Education will send you written correspondence to warn you that student loan payments are due. However, if you have not made a student loan payment, you can contact your student loan servicer to update your contact information, check your student loan balance, or understand your monthly student loan payments.


FFELP Loans: Student Loan Servicer Contact Information

Most FFELP loans are not owned by the Department of Education. Contact your student loan servicer for details on student loan repayments and your various options. If you don’t know who your student loan servicer is, check your last student loan payment.


Perkins Loans: Student Loan Servicer Contact Information

If you have Perkins Loans that are not owned by the Department of Education, then you should contact the college or university where you received your Perkins Loan. Your college or university may service your student loan, or they can put you in touch with your student loan servicer.


What to do if your student loan is transferred to a new student loan servicer

Don’t panic if your student loan is transferred to a new student loan servicer. This is common and can occur multiple times during the life of your student loan. You will receive written correspondence from your new student loan servicer, as well as contact information. If your student loan servicer, your student loan balance, interest rate, and student loan terms will remain the same. Remember to update your payment information, including any automatic payments, to make sure your student loan payments are sent to your new student loan servicer.

Don’t wait until October 1 to calculate your student loan repayment. Get started now with these smart options to pay off student loans and start saving money:


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